For over ten years, the Hardwire team has developed, tested, and fielded armor to protect against a variety of threats for our military. Now they have created a bulletproof barrier for students and children who are at risk of gun violence in school. Since their expansion, they've struggled to maintain sales and gain momentum with consumers.
To understand where their current brand was underperforming, I conducted an comparison of their current website and their target audience. Overall, I discovered that their current brand does not connect with their customers' desires.
Many customer avoid thinking about unpleasant facts and are unwilling to recognize or acknowledge the dangers of gun violence in schools.
Customers are concerned with supporting or taking a political side on gun violence. Likewise, they may feel social pressure from their communities.
The companys strong military history may make it difficult for customers to imagine their children using or needing military grade products for safety at their school.
Focused on consumers who would be interested in purchasing the blueproof backpack insert, mainly parents with children who go to public schools.
We sought to create an introductory landing page for bullet proof barriers, without taking a political side or scaring customers with the reality of gun violence. The key was to create an approachable concept that appealed to protective parents as well as early tech adopters, making barriers seem like common household safety products.