My design history

A former visual designer who had a wake up call when I stumbled upon experience design. Now I focus on defining a strategy to create stunning designs that solve problems.

Creating in the design world for over 10 years. Currently working remotely and residing in the DC metro area.
My Approach

I'm thoughtful, flexible, and honest in my approach. Customer research and data are at the center of every good experience. I choose to not use opinions, but the voice of the customer to move projects forward.

My Passion

My favorite thing about user experience is problem solving. I enjoy building a strategy based on research to create a useful and beautiful product that makes customers' lives easier.

Listening & Learning

Send me all of your podcasts and audio books. I'm a big fan of continued learning and some of my recent favorite books are: Atomic Habits, Stay Sexy and Don't Get Murdered, and The Art of Not Giving a F*ck.

Forever Doodling

I have a background in fine arts and continue to practice my drawing skills. When not working you can find me on the couch doodling in my ipad. It's my favorite activity to relax after a long day.

Specialty Baking

As someone with an auto-immune disease I've found a passion for baking and sharing dietary specific food with others that reduce inflammation and just taste really good.

Shannon is a talented, creative, and thoughtful designer and person. She was highly sought after by our partners for her ability to craft experiences that went well beyond the requirements while keeping a customer-first lens. I felt that I could always count on Shannon to deliver results and show immense attention to detail.

Pauline Parikh Senior UX Designer at Amazon

Shannon knows how to lead conversations that gets stakeholders to understand and react to customers in order to keep them center to product strategy. Shannon is a true team player, and someone who product managers and designers trust to make an impact not only with immediate priorities but future strategy.

Abhi Bhattacharya Product Designer at Facebook

Shannon's strong leadership ensured that business needs were still met and high priority projects were not delayed through several transitions. She does a great job keeping communication open on design progress, needs, or delays. Her check-ins helped to keep our projects moving and ensure that design is always a significant part of the entire process.

Lauren Blanchard Senior Product Manager at Capital One